Ordering

You can order CC5X directly at B Knudsen Data.

Direct ordering at B Knudsen Data

Please read through the following text to make sure that you understand the ordering steps involved and the conditions.

Delivery is by e-mail

The licensed software is delivered by e-mail (instructions and small attachment). The delivery e-mail can be resent on request. Other items needed, like the PDF manual, can be downloaded from the WEB.

The price charged is for the license, and does not include any physical media.

Delivery Delay

The software will normally be sent by e-mail as soon as the payment is confirmed. The delay when using VISA or Mastercard is typically between a couple of hours up to 24 hours. Weekends and holidays comes in addition.

Payment

The options are VISA, Mastercard or SWIFT (bank transfer).

Payment by card use secure online payment. After sending the order you get the link to the online WEB terminal. Then you type in the card details yourself and get an immediate response.

Payment by SWIFT (electronic bank-to-bank transfer): Your local bank know how to do this. After sending the order you get the account and bank information.

Invoice / Receipt

An invoice is sent by Air Mail or e-mail when the payment transaction is completed. You should receive the invoice 2-3 weeks after the order. If not it is possible to send a copy by e-mail on request.

Ordering

You order by sending an e-mail to sales@bknd.com using CC5X Order in the Subject Field. The e-mail must contain the following information:

1) Compiler edition: (STANDARD or EXTENDED)

2) Total amount of money (see Prices page). No taxes (VAT) will be added for customers outside Norway.

3) Payment type: VISA, Mastercard or SWIFT transfer. Please not send any card number by e-mail. The payment instructions will be returned by e-mail.

4) Company name or organization (alternative is private order):

5) Country:

6) Invoice type: PDF, Printed or Both. Remember to state your billing address if you want a printed invoice. Private orders will get a PDF invoice only.

7) OPTIONAL: Tel and fax numbers

8) OPTIONAL: Your order ID

9) OPTIONAL: Your VAT number (needed only if you want it to be stated on the invoice/receipt)

10) OPTIONAL: Message on delivery, extra/site/university license, earlier CC5X/CC8E license/serial no, separate delivery e-mail address.

Order Processing

All orders are processed manually.

You will get an e-mail containing payment instructions. This e-mail will contain an order number plus other information identifying your order.